NETWORK SCAN MAC HP HOW TO
NETWORK SCAN MAC HP INSTALL
NETWORK SCAN MAC HP DRIVERS

Wireshark revealed that the Windows computer communicated with the scanner on port 9290 instead of port 9500. A test scan also worked well, and the Windows scan utility was also able to scan - but my Macbook still couldn't. It ran a list of tests, not finding any problems. With the 'complete software' installed, the 'doctor' showed a button labelled 'Fix scanning'. With the driver installed, the 'doctor' said that the complete software for the printer was not installed, and provided a button for downloading and installing the software.

NETWORK SCAN MAC HP INSTALL

I had to install the driver (in 'Printers and scanners', click 'Add printer') in order for the tool to discover the printer. Having found an actual Windows machine, I tried running the tool again, but it didn't discover the printer. I tried running it under Wine on my Macbook, but it crashed before discovering the printer. Update: HP support suggested using the 'HP Print and Scan Doctor' available on their website. What can I do to debug this further and/or fix it?

NETWORK SCAN MAC HP DRIVERS

Googling this error message suggested resetting the printer drivers and restarting the computer, which didn't help. Unfortunately I don't have a packet capture from the device when it's working properly. Still it takes a few seconds for the error message to show up in the user interface. When I try to scan something, as above, the computer sends a TCP SYN packet to port 9500 on the device, which gets an immediate RST response: No. Looking at the network traffic with Wireshark, this generates a lot of traffic on port 9100, as expected. To use this scan feature, the printer must be connected to a network however, the feature is not available until it has been configured. The printer has a feature that enables it to scan a document and save it to a network folder. I can access the HTTP interface of the device, which only shows information related to the printer part of it and the network configuration. For a newer HP LaserJet Pro MFP M329, M428, M429, or M479, go to Set up Scan to Network Folder. I get the same result when using the 'Open Scanner' button in 'System Preferences' -> 'Printers & Scanners'. Selecting that menu entry gives the above error message. In Preview, the File menu has an 'Import from Officejet 4500 G510n-z' entry, which suggests that it recognises that this is a scanner.

NETWORK SCAN MAC HP HOW TO

This has worked before, with the same computer and scanner, so I'm trying to figure out what has changed, and how to fix it. I'm trying to scan from my macbook running OS X Yosemite (10.10.5), but when I try to do so, I get the error message 'Failed to open a session on the device'. I have an HP Officejet 4500 G510n-z printer/scanner, connected to the local wifi.

Network scan mac hp